What does the warranty cover ?
Your new car warranty starts from the day of delivery and includes an unlimited mileage covering:
• The whole car in total for the next 2 years
• The Li-Ion batteries for the next 4 years or up to 60.000km (whatever comes first).
• The Lead-Acid (Pb) batteries for the next 2 years or up to 10.000km (whatever comes first).
What does the warranty on spare parts, accessories and service cover?
All service works and installation of accessories made by our official representatives and service stations are covered with a 24 months warranty regardless of kilometers.
The warranty covers the replacement or the repairment of the parts or the accessories and the labor cost.
The above warranty does not cover parts which need replacement due to normal wear.
How much electricity does it consume?
It is estimated that every charge will cost you 1 €.
Where can I buy parts for my ecocar?
Available Spare-part points:
Our Headquarters in Thessaloniki – Greece
Address: Avenue, 14 km Thessaloniki – N. Michaniona, Thessalonikis – Peraias, Thermi 570 01, Greece
Telephone: +30 2310 327914
Our Department in Athens – Greece
Address: Leof. Irakliou 448, Iraklio 141 22, Greece
Telephone: +30 21 0685 9011
If you have bought your ecocar from one of our official representatives, you are able to contact them through here in order to inform you properly.
What type of batteries are suitable ?
There are 2 types of batteries that we provide with our vehicles:
• Lithium
• Lead-Acid (Pb)
An installation of a different type of battery is possible upon request (i.e. an ecocar vehicle with Lead-Acid converted to Lithium).
What is the lifespan of the battery?
According to studies, the battery life is 3-4 years or 25000 – 30000km and of course these numbers vary depending on the battery’s usage. We strongly recommend to avoid fully discharge of the battery and charge the car after use.
Time and way of charging
If the vehicle is fully discharged then it requires about 5-7 hours for a complete charge.
For a full discharge it is necessary to travel an average of 100km, depending on the battery it has and to charge the vehicle you can use a simple socket of 220-240v (single phase home-type).
What does the service require?
Unlike conventional cars, we initially recommend a check on all points of your car and in case a point needs replacement or work, we will inform you accordingly.
It is recommended to change the valvoline after the first 2,000 km and after that you replace them again after 60,000 km.
Due to vehicle’s low speed the tires should be replaced every 90,000 km .
Please notice that for the warranty period of the two year the service of the ecocar should be executed within our official service stations as in different case the warranty will be voided. After the warranty period, service works can be executed on customer’s will.
What if the battery runs out while I’m on the road?
Ecocar provides an insurance plan called ecocar care which is included with any vehicle that is purchased and it is valid for 2 years starting from the very first day of delivery.
Ecocar care is provided to make sure that every customer is satisfied and has his peace of mind. This insurance plan also covers up to 2 times when the car is out of battery. So in that matter, if the car runs out of battery, you can simply call the telephone number of your card and get in touch with the road assistance team.
Are the batteries recyclable?
Yes they are and either our central service station or one of our official representatives can help you for that.
How does the MP5 work ?
The main display has a total of 14 icons, from which you can perform a different function. In system settings you will find:
• Video Settings
• General Settings
• System Information
• Sound volume adjustment.
In addition:
• Bluetooth connectivity is available for phone calls and recording the call
• Both USB and SD card ports
• Radio
• GPS for easy destination guidance
• Calendar with the feature to save events, a calculator and two games as well
The screen is compatible with all known Media Player formats: mp3, mp4a, mp4, wav and wma.
It is recommended to you use Windows Media Player to convert files.
Where can I find a full equipment brochure for the ecocar ?
You can find a full brochure with basic and extra equipment here:
